Open roles
Studio, HQ and the stores. Roles we actually need filled, written clearly.
Studio & HQ
The London studio is where the range is built — formulas, packs, imagery and how we talk about skin. These roles sit with product, brand and the operations that keep three cities in step.
Brand & Communications Lead
Brand & Communications Lead
Role overview
You’ll look after how OBSESSED sounds — on the site, in the stores, and anywhere we show up. The voice stays calm, sharp and confident. This is a hands-on role, not a layer of management.
What you’ll do
- Own the brand voice across digital, editorial and store touchpoints
- Write and edit the work that goes out, from launches to the quieter pages
- Work with creative, product and the stores so the story stays consistent
- Protect the standard: no hype, no filler, no writing that doesn’t sound like us
What we’re looking for
- Experience in brand, communications or editorial, ideally in beauty or retail
- A clear, precise writer
- Comfort working across a small team and three cities
- Taste, and the confidence to say no
Product Development Manager
Product Development Manager
Role overview
You’ll take new formulas from brief to launch — ingredients, packs, testing and the timeline that holds it together. The work sits between formulation, packaging and how the range is merchandised.
What you’ll do
- Brief and manage new product development, from concept to shelf
- Coordinate formulators, pack suppliers and quality partners
- Keep launches on time, and the existing range in good order
- Work with brand and education so every new product can be explained clearly
What we’re looking for
- Experience in product development, ideally skincare or CPG
- A tidy, organised way of working
- Comfort with both the technical and the commercial side
- Care for packs and formulas at true retail standard
Supply & Packaging Manager
Supply & Packaging Manager
Role overview
You’ll keep the range in stock and the packs at the standard we set — glass, aluminium, tins, and the partners who make them. This role is operations with taste.
What you’ll do
- Manage suppliers, lead times and inventory across the range
- Work on pack specifications, quality and the sustainability work we actually do
- Coordinate inbound to the studio and out to London, New York and Seoul
- Catch problems early, and keep the shops in product
What we’re looking for
- Experience in supply chain, packaging or operations, ideally beauty
- A precise, practical approach
- Comfort balancing cost, quality and lead time
- Care for the objects, not just the spreadsheet
Education Lead
Education Lead
Role overview
You’ll train the people who stand on the shop floor — so a customer in Seoul hears the same clear explanation as one in London. The role covers product knowledge, ritual and the way we talk about skin.
What you’ll do
- Build and run education for store teams in London, New York and Seoul
- Write the product and ritual notes the team actually uses
- Support launches with training, not just a deck
- Spend time on the floor, and keep the standard consistent
What we’re looking for
- Experience in retail education, training or in-store beauty
- A clear teacher, in person and on the page
- Real product knowledge, and the patience to pass it on
- Comfort travelling to the stores
Stores
The flagships in London, New York and Seoul are the brand in person. These roles are for people who can explain a formula clearly, and make a shop floor feel like ours.
Store Manager, London
Store Manager, London
Role overview
You’ll run the London flagship — the floor, the team, the numbers and the way the room feels. This is the shop the other cities look at.
What you’ll do
- Lead the London team, from hiring to the daily running of the floor
- Hold the standard of the space, the service and the product knowledge
- Own the commercial performance of the store
- Work with HQ so launches, education and operations actually land
What we’re looking for
- Experience managing a retail floor, ideally beauty or a considered brand
- A calm, exacting presence with customers and with a team
- Commercial instincts, without cheapening the room
- A genuine interest in the formulas, not just the till
Senior Beauty Advisor, New York
Senior Beauty Advisor, New York
Role overview
You’ll be a senior face of the New York flagship — guiding customers through the range, supporting the store manager, and setting the standard on the floor.
What you’ll do
- Give considered, product-literate advice on the shop floor
- Support training and the day-to-day running of the store
- Represent OBSESSED with regulars, press and events in the city
- Keep the space and the merchandising at the standard
What we’re looking for
- Experience as a senior advisor or supervisor in beauty retail
- Clear, unhurried communication
- Real interest in skin, and in getting the recommendation right
- Comfort in a flagship environment
Don’t see your role?
We’re always open to considered people who share the standard. If you think you belong here, we’d like to hear from you.
Apply with your CV and a short note on the part of the work you’d want to do.
Meet the Team
Hana Mori
Director of Product
Amara Mensah
Head of Brand
Julian Park
Retail Director
Priya Ramanathan
Head of Education
Luca Moretti
Creative Lead
