We don’t start with a badge. We start with a short formula, a pack that can be recycled or reused, and an honest note on what we haven’t fixed yet.
Built to be kept
We pack in materials that can be recycled or reused, write short formulas with a clear job, and make the extras to last. The rest, we’re still tightening.
Packs with a second life
Glass, aluminium and reusable tins where the formula allows.
Short formulas
One job each. Nothing added for show.
Objects you keep
A canvas tote, a leather bag, candles in glass.
Honest about the rest
No badges, and no footprint we haven’t published.
What we can actually count
We don’t publish a carbon number we haven’t measured. These are the facts from the range as it stands: formulas, packs, and the objects built to stay in use.
25
Skincare formulas
Each one built around a single concern.
19
Fragrance-free
No scent added to do the work of a campaign.
40
Patches in a reusable tin
The Patch Tin is a slim tin you keep.
4
Glass candle vessels
Soy-coconut wax and a cotton wick, in glass you can reuse.
The work still to do
Refill pouches aren’t here yet — that’s a 2028 target. We won’t buy offsets to dress up a footprint we haven’t published. We’ll share a clearer picture as we measure it.
Refill pouches
A 2028 target, written to use 70% less plastic than a rigid bottle.
No false claims
We don’t buy offsets to look finished.
Keep the useful parts
Tins and glass stay in use; recycle the rest locally.
Merch that lasts
Built for the routine, not the season.
Because a pack you can keep, and a formula that doesn’t waste your time, are decisions made on purpose — not for a badge.
Your questions, answered simply and clearly.
Packaging, ingredients and how we ship — without the brochure language. If you need the practical detail, it’s here.
Packaging and formulas
How the packs work, and what goes in the formulas.
What are the packs made from?
What are the packs made from?
Wherever the formula allows, we use glass, aluminium and reusable tins. Some textures need a tube, a pad tub or a spray — those are marked on the pack. Recycle each component according to your local rules, after a quick rinse.
Do you offer refills?
Do you offer refills?
Not yet. We have a 2028 target for refill pouches, written to use 70% less plastic than a rigid bottle. Until then, keep the Patch Tin and the candle glasses, and recycle what you can.
How should I recycle a pump, a pad tub or a tin?
How should I recycle a pump, a pad tub or a tin?
Separate the parts and rinse bottles and jars. Many pumps and droppers need to come off and go in general waste — check the mark on yours. Glass candle vessels and metal or tin components go with glass and metal, where your local service accepts them. Pad tubs vary; the pack will say.
Are OBSESSED formulas fragrance-free?
Are OBSESSED formulas fragrance-free?
Nineteen of our twenty-five skincare formulas are, including Spot Serum, Barrier Cream and Retinal Serum. If a product is fragrance-free, it’s on the pack and the product page. The full ingredient list (INCI) is on every product page.
How do you decide what goes in?
How do you decide what goes in?
We start with the skin concern, pick the ingredient with the strongest case for it, and build the gentlest formula that still does the job. One job per formula, nothing added for show.
Shipping and footprint
How orders leave us, and what we will and won’t claim.
Where do you ship, and how long does it take?
Where do you ship, and how long does it take?
We ship across the United Kingdom, including Northern Ireland, the Highlands and Islands, and BFPO — some remote areas may take longer. Standard delivery usually takes 2–4 working days and express 1–2 working days. You’ll get a tracking email once your order is dispatched. For any international orders, delivery times and costs are shown at checkout.
Do you offer carbon-neutral shipping?
Do you offer carbon-neutral shipping?
No. We don’t buy offsets to dress up a footprint we haven’t published. We’ll share a clearer picture as we measure it. Until then, we’d rather be precise than impressive.
Can I return empties, or do you have a take-back scheme?
Can I return empties, or do you have a take-back scheme?
Not at the moment. Recycle the pack locally, keep the tins and glass, and watch this page for the 2028 refill work. If an item arrives damaged, contact us within 30 days — that’s in our refund policy, and we’ll replace or refund it.
Can I return a product?
Can I return a product?
Unopened, unused items in their original sealed packaging can be returned within 30 days of delivery. For hygiene reasons, opened skincare can’t be returned unless it is faulty. Our refund policy has the full details.
