Shipping policy
Last updated: 13 October 2026
UK delivery
We ship to addresses across the United Kingdom, including Northern Ireland, the Highlands and Islands, and BFPO (some remote areas may take longer). All prices are in GBP and include VAT where applicable.
- Standard delivery: 2–4 working days. [Price, e.g. £3.95] — free on orders over [threshold].
- Express delivery: 1–2 working days. [Price].
Processing times
Orders placed before [cut-off time] on a working day are usually dispatched the same or next working day. Orders are not dispatched on weekends or UK bank holidays.
Tracking
You will receive a confirmation email with tracking details once your order has been dispatched.
International orders
Where we ship outside the UK, delivery times and costs are shown at checkout. International customers may be responsible for import duties and taxes unless these are collected at checkout.
Delays, loss and damage
Carrier delays can occasionally happen. If your order has not arrived within 7 working days of dispatch, or arrives damaged, contact us at [Company name / address / email] and we will help, including sending a replacement or refund where appropriate.
Contact
[Company name / address / email]
